April 2007-present Sabatical
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Work Experience_
Dec 2006 - Mar 2007 TransUnion, LLC, Beaverton, Oregon
Senior Software Quality Assurance Engineer
Responsibilities: Determine, plan and execute quality assurance routines on requirements and deliverables for various in-house software projects. Assisted with analysis of operations in various areas of the Beaverton office.
Mar 2002 - Nov 2006 Northwest Evaluation Association, Portland, Oregon
IT Senior Software Quality Assurance Engineer (Jan 2003 - Nov 2006)
Responsibilities: Determine, plan and execute quality assurance routines for various in-house software projects. Create and maintain SQL, Paradox, and text file test data.
IT Operations Manager (Mar 2002 - Dec 2002)
Responsibilities: Manage project managers and analysts, support IT products in-house, represent users of IT products in development, manage small projects, assist analysts, and participate in overall IT management and planning.
Sep 2001 – Feb 2002 Theresa Bigej Software QA, Portland, Oregon
Quality Assurance Engineer
Services Offered: Plan, create, and execute tests for software companies by contract. Technical documentation writing and review.
Mar 2001 - Jan 2002 WebCriteria, Inc., Portland, Oregon
Quality Assurance Engineer
Responsibilities: Planned, created, executed, and maintained tests for internal software, customer deliverables, and supporting documentation. Communicated with other product groups and departments regarding integration and consistency. Managed and maintained test data, sites, and lab machines.
Mar 1999 – Mar 2001 STEP Technology, Inc., Portland, Oregon
Senior Quality Assurance Engineer
Designed and implemented test strategies for custom software for corporate clients.
Responsibilities: Participated in requirements gathering. Created and maintained quality assurance documentation, XML, SQL database test data, and Web and FTP sites on Windows NT and 2000 servers. Created, maintained, and executed manual and automated UI tests using Rational Robot, component level tests using VB test applications and a custom COM object method test tool, and data integrity tests from UI to SQL databases. Provided technical writing and editing for documentation deliverables.
Projects:
• QA Lead for a B2B equity-trading tool.
• QA Lead for a personal investment management site with a discussion forum and an event calendar.
• QA Lead for an intranet MSDS management system.
• QA Lead for a proof-of-concept project requiring a product catalog engine.
• QA Engineer for a professional services project for an elite pet accessory e-store.
• QA Engineer for a professional services project for an elite gift e-store.
• QA Lead for a large e-commerce site selling clearance sports equipment.
• QA Engineer for an in-house product catalog engine for use on e-commerce sites.
• QA Lead for an e-commerce site providing Internet-based technical support via Encompass Onyx Wizard.
Aug 1994 – Mar 1999 OrCAD Inc., Beaverton, Oregon
Quality Assurance Lead for CIS Product (Apr 1998 – Mar 1999)
Responsibilities: Planned, created, executed, and maintained test set for the OrCAD Component Information System (CIS) program and supporting documentation. Communicated with other product groups regarding integration and consistency.
Team size: 10 members distributed among 4 sites in the United States, plus additional members in India (QA: myself)
Applications Engineer for Capture Product (May 1997 – Apr 1998)
Responsibilities: Represented the customer during development process, assisted Technical Support with high-level problems, assisted Sales with technical issues, translated customer data from older versions of the OrCAD schematic capture product to current on a contract basis, consulted customers in implementation of OrCAD Capture EE, trained Technical Support personnel for new product releases, reviewed and maintained online services for OrCAD Capture and Capture EE.
Technical Support Engineer (Aug 1994 – Apr 1997)
Responsibilities: Provided phone and email support to domestic and international customers and VARs, represented the customer during the development process, and assisted Sales with technical issues.
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Formal Education_
Microsoft SQL 6.5 for Testers from ST Labs, Redmond, Washington, July 1998.
BS Electronics Engineering Technology from Oregon Institute of Technology, Klamath Falls, Oregon, June 1991.
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Software Knowledge_
Testing tools: PVCS Tracker, Rational Robot, Rational Requisite Pro, Microsoft Visual SourceSafe, StarBase StarTeam, VMWare, Microsoft Web Application Stress Tool, TeamTrack, WinCVS, Norton Ghost
Browsers: Microsoft Internet Explorer, Netscape Navigator, Netscape Communicator, MSN, Opera (novice)
Programming (novice): Microsoft Access, Microsoft SQL, XML Spy, XML Authority, Microsoft ODBC 3.5, Microsoft Visual Basic, IBM DB2 7, Paradox 10, Ab Initio GDE
Operating systems: Microsoft Windows 95/98/2000, Windows NT 4, Windows 2000 Server, Mac 10.0 (novice), Linux 6.2/7 (novice)
Productivity: Microsoft Office 98 - XP, Microsoft Outlook, Netscape Messenger, Novel WordPerfect 6.1 & 11, Seagate Crystal Reports 7
Computer Graphics: Snagit Editor, Photoshop CS2, Gimp, Blender, MS Paint
Other: OrCAD Capture 7.2, OrCAD CIS 7.2, OrCAD Layout 7, ONYX Ncompass
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Abbreviated Employment History_
Nov 1991 – Aug 1994 Assistant Controller, Equipment & Supply Company, Portland, Oregon
Feb 1991 – Jun 1991 Electronics Open-Lab Supervisor, OIT Electronics Department, Klamath Falls, Oregon
Feb 1991 – Mar 1991 Student Audio/Visual Aide, OIT Library Center, Klamath Falls, Oregon
Jun 1987 – Dec 1987 Secretary/Receptionist, Equipment & Supply Company, Portland, Oregon
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